Green Visor Capital

Management Company, LLC

Program Manager Integrations at Simpl
Bangalore, IN / Karnataka, IN

About Simpl

Simpl (Fintech of the year - 2020) is a platform that empowers retailers to grow, building long term trusted relationships with their customers, one transaction at a time. For consumers, Simpl offers frictionless access to e-commerce, trust, safety, and effortless budgeting, in1-click.

Under the hood, we are building the payments infrastructure (identity, trust score and security) ground up for a world that is mobile first, where consumers frequently buy on the go & love convenience.

Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough, towards a new world of Networked Commerce where commerce is easy, safe, affordable without fine prints - just Simpl! Simpl was founded in 2015 by Nityanand Sharma and Chaitra Chidanand and went live in 2016.

About the role

In this role, you will be responsible for helping Simpl’s network of 4000+ merchants spanning across large enterprises to upcoming startups. You will also help these merchants adopt new products and features as and when they become available.

What you will do

 Become a subject-matter expert in Simpl’s payments products and APIs

 Assist merchants/clients to integrate with Simpl’s APIs and plugins, including answering product questions, testing and validating integrations, and troubleshooting and solving issues

 Be the voice of merchants into Simpl, by providing feedback into product/engineering team

 Create and maintain documentation, including onboarding, integration, and troubleshooting procedures

 Support Business Development in the pre-sales phase with technical knowledge & advice

Who you are

 4+ years of technology development, solution engineering or related work on tech integrations. Proven track record working with cross-functional teams to deliver solutions.

 Demonstrates a pragmatic understanding of how technology systems communicate across platforms, how data is stored/utilized, and possess ability to leverage the same to customize implementation models.

 Strong collaborator with a problem-solving, customer-centric mind-set and demonstrates skills in evaluating situations and identifying multiple solutions.

 Strong communicator. Can hear the real issues that need to be solved and effectively articulates the solutions.